✎ We run this on our own calls first — 19 calls through the platform's own switchboard before it was ever sold. See how it works
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COMING TO THE SWITCHBOARD

A voice that answers when nobody can.

The calls that arrive at ten at night, or while all six of you are already on the phone.

Tell us what yours need to answer and it goes into the build.

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Free for 14 days. No card asked for. Check pricing

What this actually is

A voice agent answers the phone when nobody can. It takes the caller's details, answers what it can, and hands over to a person with the context already written down.

The job it is genuinely good at is the call at 9pm that would otherwise ring out — an enquiry that will be gone by morning. The job it is bad at is anything where being wrong costs money.

It is built onto a switchboard that already records, transcribes and files every call, so the agent is not a separate product with its own log.

What it will do

The job it is built for.

Not to replace the desk. To cover the hours the desk is not there, and the calls it cannot get to.

Answer out of hours

The enquiry that lands at ten at night gets a voice instead of a ring-out, and a record in the morning.

Take the details

Name, what they want and a number to ring back, written onto the customer record rather than a voicemail somebody has to listen to.

Hand over warm

When a person picks it up, the transcript of what was already said is on the record, so nobody asks the caller to start again.

Know when to stop

A caller who asks for a human gets one, or gets a call-back booked. Trapping people in a loop is how this goes wrong.

Trust

What is live today

The line above each list is the honest one. Nothing below is described as finished when it is not.

The switchboard it sits on: recording, transcripts, records
Out-of-hours routing to a destination that is not silence
The voice agent itself, answering live calls
Handover to a human with the context attached

What it costs

Priced per person, per month, with every number on the pricing page being the number you pay. Call charges come from your own trunk and we do not mark them up.

Start free — 14 days
Questions

Asked before buying

Is the voice agent live?
No. The eyebrow on this page says COMING TO THE SWITCHBOARD and it means it. What is live is everything it will sit on.
Will it pretend to be a person?
No. It will say what it is. A customer who works out they were fooled is a customer you have lost twice.
What will it be allowed to do?
Take details, answer known questions, book a callback. Not quote prices, not make commitments, not take payment.
Should I wait for it before buying?
No. Buy the switchboard for what it does today, and treat this as something that arrives later or not at all.

Built onto a switchboard that already listens

An answering voice is the easy half. The half that matters is what happens to what it heard — and that is the part this platform already does, because every call on it is transcribed, summarised and filed against a person with a follow-up date on it. The voice is being built onto that, not the other way round.

Book a demo

Tell us what your team rings about and we will show you that.

See it on your own calls.

Free for fourteen days. No card asked for.

Start free — 14 days
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